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HHCS FAQ

  1. Frequent Questions

 

 

Q- What Areas Do You Serve At This Time?

A- Lincoln, Broadwell, Elkhart, Williamsville, Sherman, Bloomington, Normal & Springfield Illinois.  (Springfield & Bloomington/Normal are Commercial Only)

 

Q - Do You Have References ?

A - Yes, We have References Available Upon Request.

 

Q- Who Will Be In My Home Or Business?

A - One Of The Owners Will Always Be In Your Home Or Business. (Unless There Is A Family Emergency Then You Will Be Notified In Advance If Another Family Member Or Manager Will Be There)

 

Q - Will Employees Have Keys Or Alarm Codes To My Home Or Business?

A - NO! (In The Event The Owners Of HHCS Are Not Available Due To Family Emergency A Member of our management Will Have That Info Or We Will Call You To Make Arrangements In Advance)

 

Q - What Is The Cost Of Your Services?

A - All Pricing Is Done On A Per Bid Basis.

 

Q - Do You Charge By The Hour?

A - No, We Charge By The Job. 

 

Q - Will It Always Be The Same People  In My Home Or Business?

A - Yes.

 

Q - Do You Guarantee Your Work?

A - Yes. If Its Not Done To Your Satisfaction We Will Come Back & Fix It Free Within 24 HRS.

 

 

Q -  Are You Insured?

A -  Yes. HHCS Is Bonded & Insured. We also have workers comp for our employees.

 

Q - Do You Allow Smoking By Employees In The Homes Or Business?

A - Absolutely Not! There Will Be No Smoking By Anyone On The Job.

 

We are serving the cleaning and maid industry from Lincoln, Illinois to Springfield, Illinois at this time.

 

(217) 732-9147

 

 

guarentee

Helping Hands Cleaning Service

130 Northville Dr

Lincoln Illinois 62656

(217) 732-9147

 

 

 

 

© Helping Hands Cleaning Service 2008 ©

Larry & Beverly Burrell (owners)

(217) 732-9147